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Unifed Comm Whitepapers

OpenText™ Business Center for SAP® Solutions

opentext™ business center for sap® solutions

Published By: Research Desk Released: Jul 26, 2019
80 percent of today’s B2B communications are not digital. That means that information is still being entered manually. To achieve operational efficiency and accelerate the digital-first journey, it ...
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IHS Markit: UC as a Service (UCaaS) Service Provider Scorecard

ihs markit: uc as a service (ucaas) service provider scorecard

Published By: Research Desk Released: Jun 24, 2019
In this Scorecard we look at the top 10 UC as a service (UCaaS) providers in North America. Over the past nine years, there has been slow and steady consolidation of business VoIP providers in North A...
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IHS Whitepaper: Delivering a Modern Communications Experience on a Global Scale

ihs whitepaper: delivering a modern communications experience on a global scale

Published By: Research Desk Released: Jun 24, 2019
Enterprise communications have been undergoing a transition and are no longer just voice and phone features. The last decade saw a tremendous rate of adoption of new types of communication, making tod...
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IDC MarketScape: Worldwide Unified Endpoint Management Software 2018 Vendor Assessment Report

idc marketscape: worldwide unified endpoint management software 2018 vendor assessment rep...

Published By: Research Desk Released: Jun 17, 2019
IDC has recognized Citrix as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management Software 2018 Vendor Assessment. The IDC MarketScape recognized Citrix for having a strong affinity ...
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SIX WAYS TO MAKE UC INTEGRATION PAY OFF IN PRODUCTIVITY

six ways to make uc integration pay off in productivity

Published By: Research Desk Released: Jun 12, 2019
As enterprises make increasingly data-driven decisions, the ability to connect and communicate between business and productivity applications becomes evermore important. Business depends on human inte...
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Cloud Contact Center: Delivering An All-In-One Customer Experience

cloud contact center: delivering an all-in-one customer experience

Published By: Research Desk Released: Jun 12, 2019
In a recent survey of 205 enterprise IT professionals, No Jitter found that nearly 60% of respondent organizations use cloud communications, with more than half of those respondents doing so for both ...
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Improving Hospital Performance UC enables employees to improve patient care

improving hospital performance uc enables employees to improve patient care

Published By: Research Desk Released: May 24, 2019
Patients today have many choices of healthcare providers, and they have high expectations of their patient experience. How can you stay competitive within a patient-centered healthcare landscape? Proa...
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3 Benefits of Delivering Unified Commerce

3 benefits of delivering unified commerce

Published By: Research Desk Released: Apr 04, 2019
Growing businesses are increasingly challenged by evolving buyer demands and competitive market pressures. Today, amazing customer experiences across all audiences and channels have become status quo....
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Communications Tools: A Key to Better Business Performance

communications tools: a key to better business performance

Published By: Research Desk Released: Apr 01, 2019
Most organizations today understand the importance of gathering data to inform decision-making, but collecting data is only half the battle. After all, data has value only if it’s used—and using d...
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5 reasons the SaaS revolution needs a unified content strategy

5 reasons the saas revolution needs a unified content strategy

Published By: Research Desk Released: Jan 23, 2019
As the needs of organizations grow more complex, delivering enterprise content that addresses the shift to mobility, usability and flexibility are key. Enterprise SaaS applications are creating demand...
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