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Dive Into WFM (Workforce Management) and WFO (Workforce Optimization)

Dive Into WFM (Workforce Management) and WFO (Workforce Optimization...

Insights Desk Jan 10, 2023

Highlights – WFM systems use automated scheduling tools and service-level forecasting to ensure that businesses always have the proper staff. WFO is a collection of tactics and methods inten...

Trends that Redefine Human Resource Management

Trends that Redefine Human Resource Management

Insights Desk Mar 12, 2020

The core of any organization are its Human Resource (HR). People management or Human Resource Management (HRM) is by far the most important task of any organization as it involves managing its core as...

Employees Voted Manager VS Robot, and The Answer May Surprise You

Employees Voted Manager VS Robot, and The Answer May Surprise You

Insights Desk Oct 21, 2019

A recent study found that employees trust robots more than their human managers. The second annual ‘AI at Work’ study conducted by Oracle and research firm Future Workplace included 8,370 employee...